We provide topmost oracle applications managed services and work as an extension of your internal IT team. You can focus on your business and we will manage your systems and new requirements.
We operate from India hence it’s a very cost effective model and at the same time, we have a very rich experience in Oracle Applications support as most of our team members supported customers while working at Oracle.
We are very consistent by staying on top of your issues until resolved by providing optimal solutions. Our services are: Defect identification and fix, executing new functionalities, application extensions, cloud upgrade testing, pro-active health checks, performance tuning, user training and what not, every help you need.
We have the below models and you can select any one of them:
Ticket based support: You can approach us for help on individual tickets and we will initially provide an effort estimate for issue resolution. After your approval, we will go ahead and fix the problem and share the Root Cause Analysis with you.
In this model, there is no specific time period contract or commitment required but a general contract is enough and if you are happy with our ticket resolution methodologies, later you can take any of the above short, medium or long term support service plans.